Returns & Exchanges

At Matta, we want you to love every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your selection isn't quite right, we are here to help you find the perfect fit or provide a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals are still securely attached.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via our portal to your parcel and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.