Returns & Exchanges
At Matta, we want you to love every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your selection isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals are still securely attached.
- 3.Ship It Back
Affix the prepaid shipping label provided via our portal to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.